TERMS & CONDITIONS

Last updated: January 23, 2026

1. General information and identification

The website compactservice.ro is owned and operated by:

COMPACT SERVICE ABC SRL
VAT ID (CUI): RO10240310
Trade Register No.: J1998001810405
Registered office: Bd. Iuliu Maniu no. 220B, Sector 6, 061126 Bucharest, Romania
Phone: +40 31 101 19 50
Email: office@compactservice.ro
Business hours: Monday–Friday, 06:00–22:00

By accessing and using this website, you confirm that you have read, understood, and agree to these Terms & Conditions.
If you do not agree with any of these provisions, please do not use the website.

2. Purpose of the website

This website is intended for informational and presentation purposes regarding the services provided by the company, including (without limitation):

  • Quality control
  • Metrology
  • Mechanical machining
  • Assembly
  • Industrial maintenance
  • Procurement outsourcing

IMPORTANT: All information provided on this website is for informational purposes only and does not constitute a binding commercial offer, contractual commitment, or invitation to contract within the meaning of applicable civil law.

Any commercial collaboration is established exclusively through:

  • a written commercial quotation issued by Compact Service ABC SRL and/or
  • a contract signed by both parties

3. Website use

3.1 Permitted use

Users agree to use the website only for lawful, professional purposes and in compliance with applicable legislation.

3.2 Prohibited use

It is strictly prohibited, without limitation, to:

  • copy, reproduce, distribute, or commercially exploit website content without prior written consent
  • attempt unauthorized access to servers, databases, or IT systems
  • transmit viruses, malware, spam, fraudulent, or unlawful content
  • use bots, crawlers, or automated scripts without written authorization
  • collect data relating to other users without their consent
  • perform any action that may disrupt website operation or affect other users’ experience

3.3 Measures

We reserve the right to restrict or suspend access, notify competent authorities, and seek compensation for damages caused by violations of these Terms.

4. Intellectual property rights

All content available on this website (texts, images, logos, graphics, photographs, documents, presentations, software, databases, etc.) is the exclusive property of Compact Service ABC SRL and/or its licensors and is protected by applicable intellectual property laws.

Any use beyond personal, non-commercial viewing requires prior written consent.

5. Information accuracy

We make reasonable efforts to ensure that the information published on the website is accurate and up to date. However:

  • errors, omissions, or outdated information may occur
  • technical specifications may change without prior notice
  • no guarantee is given regarding absolute accuracy or completeness

Use of website information is at the user’s own risk. For important commercial or technical decisions, we recommend contacting us directly and requesting an updated quotation.

6. Limitation of liability

To the maximum extent permitted by law, Compact Service ABC SRL shall not be liable for any direct, indirect, consequential, or punitive damages arising from:

  • the use or inability to use the website
  • errors, omissions, or inaccuracies in content
  • cyberattacks, malware, or unauthorized access by third parties
  • external events (force majeure, actions of public authorities, failures of third-party service providers)

These limitations do not apply where mandatory law prohibits such exclusions or in cases of gross negligence or wilful misconduct.

7. Quick contact (WhatsApp / phone) and communications

The website may include quick-contact buttons (e.g. click-to-call, WhatsApp).

  • WhatsApp communications are handled via the WhatsApp/Meta platform and are subject to their respective terms and privacy policies.
  • Please do NOT send sensitive information via WhatsApp (e.g. passwords, banking details, highly confidential documents).
  • For commercial requests and technical documentation, we recommend using official channels (email and/or website forms).

8. Submission of information and file uploads

The website may allow users to submit information and upload files (e.g. photos, drawings, specifications, documents) via online forms.

8.1 User warranties

By submitting or uploading materials, you confirm that:

  • you have the legal right to provide the materials
  • the materials do not infringe intellectual property rights, confidentiality obligations, or other third-party rights
  • the materials do not contain malware, viruses, or unlawful content

8.2 Purpose and use

Submitted materials will be used exclusively for:

  • reviewing your request and preparing a response or quotation
  • technical and commercial communications
  • execution of a collaboration, if contracted

8.3 Confidentiality

If submitted materials contain confidential information, we recommend signing a non-disclosure agreement (NDA) prior to submission.
In the absence of an NDA, materials will be handled with professional care; however, the contractual level of confidentiality provided by a dedicated NDA may not apply.

8.4 Technical limitations

We do not guarantee delivery or integrity of files in transit (internet or third-party services), nor compatibility with all file formats. Where necessary, please request confirmation of receipt via email.

The website may contain links to third-party websites (including social media platforms). Such links are provided for convenience and informational purposes only and do not imply endorsement.

We are not responsible for third-party content, privacy practices, or website security.

10. Personal data protection (GDPR)

Personal data processing is carried out in accordance with the General Data Protection Regulation (GDPR) and applicable national legislation.
Compact Service ABC SRL acts as data controller for personal data collected via the website.

For full details, please consult our Privacy Policy (separate document).

To exercise your GDPR rights, you may contact us at:

  • Email: office@compactservice.ro
  • Postal address: Bd. Iuliu Maniu no. 220B, Sector 6, 061126 Bucharest, Romania
  • Phone: +40 31 101 19 50

We will respond within a maximum of 30 days, in accordance with GDPR.

11. Cookies and similar technologies

The website uses cookies and similar technologies for operation, security, analytics, and third-party functionalities (where applicable, based on consent).

Full details are available in the Cookie Policy (separate document).

12. B2B services – professional clients

The services of Compact Service ABC SRL are intended primarily for professional clients (B2B).
Consumer-specific rights (B2C), including statutory withdrawal rights, do not apply to professional-to-professional relationships.

If, exceptionally, certain services are offered to consumers, the applicable conditions will be communicated separately, in writing.

13. Dispute resolution

We encourage amicable resolution of any disputes:

For formal complaints, please submit a written notice including relevant details and supporting evidence. We generally respond in writing within 30 days.

The parties may agree to mediation and/or commercial arbitration where contractually provided.

14. Amendments to these Terms

We reserve the right to amend these Terms & Conditions at any time.
The updated version will be published on this page and becomes effective upon publication. Continued use of the website after publication constitutes acceptance of the revised Terms.

15. Governing law and jurisdiction

These Terms & Conditions are governed by Romanian law and applicable European Union law.
Any disputes arising from or related to the use of this website shall be settled by the competent courts in Bucharest, Romania, subject to mandatory legal provisions.

16. Final provisions and contact

These Terms & Conditions, together with the Privacy Policy and Cookie Policy, constitute the complete framework governing the use of this website.

If any provision is found invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Force majeure is interpreted in accordance with applicable Romanian law.

COMPACT SERVICE ABC SRL
Bd. Iuliu Maniu no. 220B, Sector 6, 061126 Bucharest, Romania
VAT ID (CUI): RO10240310
Phone: +40 31 101 19 50
Email: office@compactservice.ro
Business hours: Monday–Friday, 06:00–22:00

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